Health Insurance 2.0

Health Insurance 2.0 -- Social Media Resurrects Old-School Values

HCC Medical Insurance Services, LLC - Online leader striving to provide world-class customer service via Social Media.

Indianapolis, IN, December 19, 2009 -- There was a time when customers had to make personal visits to receive assistance. To make these tasks more convenient and cost-effective, companies developed automated systems to support customers 24/7. However, as popular radio host Clark Howard frequently comments, the result has been "customer no service."

With this development, companies are forgetting that customers are the critical element to business success.

HCC Medical Insurance Services, LLC (HCCMIS) was recently featured in the article, "Old-line Companies Turn to Social Media for Marketing," as a leading company in the insurance industry that develops strong business and customer relationships through social media.

Muhammad Yasin, HCCMIS Client Relations Manager explains, "Our goal is to enhance the insurance experience with a deeply personal and timely communication style people have become accustomed to through social media."

For companies focusing on Health Insurance 2.0, this means proactively monitoring consumer sentiments and responding in a way that makes customers feel secure. Yasin states, "With the advent of internet and mobile technology, the world is shrinking rapidly. Resurrecting community-style relationships as people travel through their life adventure is something we are passionate about."

Recently, HCCMIS found a dissatisfied customer by monitoring the internet. They discovered that a medical center billed the customer twice. HCCMIS contacted the facility, arranged for customer reimbursement, and followed up with the customer via Twitter.

This is only one example of many where HCCMIS is striving to provide world-class customer service via Social Media.

About HCCMIS
HCC Medical Insurance Services is a wholly owned subsidiary of HCC Insurance Holdings, Inc. (NYSE: HCC), a leading international specialty insurance group with offices across the United States and in the United Kingdom, Spain and Ireland. HCC has assets of $9.0 billion, shareholders' equity of $3.0 billion and is rated AA (Very Strong) by Standard & Poor's and AA (Very Strong) by Fitch Ratings. In addition, HCC's major domestic insurance companies are rated A+ (Superior) by A.M. Best Company.

Contact Information
HCC Medical Insurance Services, LLC
Bryant Tutterow
317-221-8037
btutterow@hccmis.com
www.hccmis.com

Ohio Scientists Determine Asbestos Causes Cancer

LegalView Reports Development of a Breakthrough Study Explaining How Asbestos Causes Mesothelioma Cancer

LegalView recently reported of a study by scientists at Ohio State University who are attempting to determine the molecular details of how asbestos fibers bind to human cancer cells. The scientists hope that with the study, they will eventually be able to produce more adequate mesothelioma treatments.

Denver, CO, January 01 -- LegalView.com, the most comprehensive legal resource available on the Internet, recently informed its mesothelioma information blog readers of the development of a breakthrough study by Ohio State University researchers as to how asbestos fibers bind to human cells to cause the deadly condition known as mesothelioma. The scientists will be using a method known as atomic force microscopy "to observe how a single asbestos fiber binds with a specific receptor protein on cell surfaces," according to a Dec. 22 Science Daily news article. Although the study is years away from being complete, scientists hope that one day they may be able to offer a better understanding of the development of the condition, which will result in a more comprehensive knowledge of the disease and more adequate treatments.

Mesothelioma cancer is a condition that occurs in individuals who have inhaled asbestos fibers and/or dust. The condition causes cancerous cells to form on the internal lining of the lungs and, after 10 to 30 years, signs and symptoms of the condition begin to develop. Because mesothelioma cancer remains largely in a dormant state for the duration of its life in a victim, by the time its symptoms develop it is often untreatable.

Individuals who suffer from the deadly cancer should consider speaking with an experienced mesothelioma lawyer as to the details surrounding a potential mesothelioma lawsuit. Such a meeting could benefit anyone suffering from mesothelioma symptoms by resulting in monetary compensation, which may assist a victim in receiving expensive and potentially life-saving treatments.

LegalView also offers an array of other legal topics available through its LegalView library. For example, the site has made available the latest information on brain injury treatments as well as information on controversial prescription drugs such as Chantix and Singulair, which have both been linked to suicidal thoughts and tendencies among patients, according to U.S. Food and Drug Administration reports.

LegalView recently updated its TBI information portal with a new therapy known as hyperbaric oxygen therapy (HBOT), which is often used among divers when bends occur. However, new research is finding that HBOT may offer success among brain injured victims by administering the therapy among U.S. soldiers as a brain injury treatment. To learn more of the treatment, visit the LegalView brain injury information portal at http://brain-injury.legalview.com/.

Both Chantix and Singulair have been linked to an increase of behavioral and mood disorders as well as depression, increased suicidal tendencies, thoughts and actions; although both drugs treat very different conditions. Chantix is a smoking cessation drug that has been prescribed to nearly 4 million U.S. citizens whereas Singulair is used to treat allergies and asthma among Americans. If a victim suffers from either the Chantix risks or the Singulair side effects, they are encouraged to locate an experienced pharmaceutical attorney for assistance on developing a potential class action lawsuit.

About LegalView

LegalView.com is a public service brought to you by Legal WebTV Network, LLC, a Limited Liability Corporation created by a group of the nation's most highly respected law firms: Anapol Schwartz; Brent Coon and Associates; Burg Simpson; Cohen, Placitella and Roth; James F. Humphreys and Associates; Lopez McHugh; and Thornton and Naumes. For more information on the accomplishments and track records of LegalView.com's superior sponsoring law firms and to get in touch with LegalView attorneys, visit LegalView at www.LegalView.com.

Contact Information
LegalView
Katie Kelley
720-226-6613
press-releases@legalview.com
http://mesothelioma.legalview.com

Personal Property Insurance Coverage Expands

Independent Mutual Fire Insurance Co. Launches New Website to Expand Personal Property Coverage

Independent Mutual Fire Insurance Co., a leading personal property insurance company, recently launched a new website, expanding personal property coverage to a wider range of agents & policyholders.

Baltimore, MD, January 02, 2010 -- Independent Mutual Fire Insurance Company, a leading personal property insurance company providing fire and smoke insurance, tornado insurance, hurricane insurance and more, has recently launched its new website, http://www.imfco.net.

The launch of the new website marks two important milestones for Independent Mutual. Not only does it allow Independent Mutual to experience more accelerated growth on a national level, but the new website also gives Independent Mutual the ability to offer its products and services to both captive and independent agents.

"Our top priorities at Independent Mutual have always been flexibility and fairness towards policyholders and agents alike," reports Scott Sauls, Vice President of Field Support at Independent Mutual. "The website will allow us to offer our personal property insurance products and services to a wider audience. In doing so, we will continue to focus on providing superior levels of customer service to both policy holders and agents."

According to Sauls, the new website offers innovative features that will enable Independent Mutual to offer an unprecedented level of customer service. "Both agents and policyholders can log into customized portals and receive 24/7 access to view the status of their claims reports and adjustments," he says. "We employ real-time claims adjustment technology and provide agents with the ability to instantly quote and issue policies right from their desktop through our AgenTreeT system."

"The new website offers an exciting opportunity for Independent Mutual to provide agents and policyholders with greater fairness and accuracy through the use of technology," Sauls says. For more information about Independent Mutual Fire Insurance Company, please visit http://www.imfco.net or call 800-248-7072.

About Independent Mutual Fire Insurance Company
Established in 1948 and headquartered in Cook County, Illinois, Independent Mutual Fire Insurance Company has been a leader in personal property insurance for over sixty years. Independent Mutual's Executive Office is located in Baltimore, Maryland and offers flexible, comprehensive personal property coverage throughout the United States.

Independent Mutual Fire Insurance Co. is rated as A- (Excellent) by A.M. Best Company. Known for its modest underwriting leverage, irrefutable market expertise, solid investment earnings and long-standing presence in the home service fire and burglary market sector, Independent Mutual provides personal property insurance to policyholders regardless of income or credit history. For more information about the personal property coverage offered by Independent Mutual Fire Insurance Company, please visit http://www.imfco.net or call 800-248-7072.

Contact Information
Independent Mutual Fire Insurance Company
Scott Sauls
800-248-7072
imfconet@gmail.com
www.imfco.net